Fire alarm servicing that keeps you compliant & protected

Regular servicing ensures your fire alarm system functions correctly and meets fire safety regulations. Routine testing, inspection and maintenance of every component — flexible packages, 24/7 emergency response.

What we check

A full BS 5839 service visit, every component

Each service visit is a structured check of the whole installation — panel, detectors, sounders, batteries, wiring and logbook. Faults caught early, certificates updated, peace of mind locked in.

What we do

Regular servicing for a compliant, reliable fire alarm system

Fire alarms are an essential part of any commercial or industrial building’s safety system. Regular fire alarm servicing ensures that your system is functioning correctly and that you are fully compliant with fire safety regulations. BLEC Group is a leading provider of fire alarm servicing solutions, and we are committed to helping our clients maintain the highest levels of safety and compliance.

Our team of highly trained and experienced technicians are equipped with the latest tools and technologies to service a wide range of fire alarm systems. Our comprehensive servicing package includes routine testing, inspection and maintenance of all components of your fire alarm system — ensuring that it is functioning optimally and detecting any potential issues before they become major problems.

Flexible servicing packages — tailored to you

At BLEC Group, we understand the importance of a reliable fire alarm system in safeguarding your commercial or industrial premises. That’s why we offer flexible servicing packages tailored to your specific needs and budget. Our team is available 24/7 to provide emergency response services, ensuring that your system is always up and running when you need it most.

24/7 emergency response

At BLEC Group, we understand the importance of a reliable fire alarm system in protecting your commercial or industrial premises. That’s why we offer 24/7 emergency response services, ensuring that we can quickly respond to any fire alarm fault or issue that may arise.

Why choose BLEC Group for fire alarm servicing

When you choose BLEC Group for your fire alarm servicing needs, you can rest assured that you are in safe hands. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted and reliable providers of fire alarm servicing solutions in the industry.

What a service visit covers

Why BLEC for fire alarm servicing

Reliable, certified, tailored to your site

Six things that come as standard on every BLEC fire alarm service visit — from the front door of your panel right through to the standby battery.

24/7 emergency response

If something goes wrong between scheduled visits — fault, false alarm, dead panel — we're on call round the clock.

BAFE registered

BLEC is BAFE-registered (ID 303207) — the independent register insurers, regulators and tendering bodies recognise.

Flexible service packages

Tailored to your premises, your risk profile, and your budget — not a one-size-fits-all contract.

BS 5839 compliant

Every visit run to the BS 5839-1 servicing schedule — the standard your fire risk assessor and insurer expect.

Highly trained technicians

In-house team equipped with the latest tools and technologies — no sub-contracting, no unfamiliar engineers.

Logbook & certificates

Every visit documented, certificate issued, faults itemised — ready for inspection, insurance or audit.

Related security & safety services

Access control sits inside a wider security and life-safety system — we cover the whole picture.

Fire Alarm Installation

If your existing system is beyond economic repair, we'll design and install a replacement that's BS 5839 compliant from day one.

Fire Alarm Faults

Reactive call-out, fault diagnosis and repair — for issues that crop up between scheduled visits.

Fire Risk Assessments

Recurring faults often point to underlying design issues — a fresh fire risk assessment can identify what's really going on.

Client Feedback

Trusted by the UK's leading block managers.

Real reviews from the property managers, estate agents and freeholders we serve nationwide.

Common Questions

Fire alarm servicing questions answered.

The questions we get asked most often when business owners and facilities teams set up or review a fire alarm servicing contract. If yours isn’t here, just call or drop us a line.

Still have questions?

Our team responds to enquiries within one working hour during business hours.

Call us · 01752 659415 →

How often should a fire alarm system be serviced?

BS 5839-1 recommends a service visit at least every 6 months. Many sites do this as two visits a year — typically half of the devices tested at each visit so the whole system is checked annually. In addition, the responsible person should carry out a brief weekly user test (sounding a different call point each week) and a monthly check of standby supplies. We can walk you through what that looks like.

Can you service a system you didn't install?

Yes. We service all the common UK fire alarm panels and devices, and most of our service clients didn’t originally install with us. We’ll start with a handover inspection — confirm the current state of the system, document any pre-existing issues, and quote against bringing anything non-compliant up to standard. From there we slot you into the regular service cycle.

What happens during a service visit?

The engineer checks the control panel (fault history, event log, indicators, screen), tests every detector, manual call point and sounder zone by zone, load-tests the backup batteries, and verifies the standby supply. Any faults are itemised and quoted. Your logbook is updated and a service certificate issued.

Will the alarm go off during the service?

Yes — the sounders are tested as part of every visit, which means short bursts of audible alarm. We coordinate with you up front, notify the building, isolate any monitoring receiving centre or auto-dial features, and keep tests short. For sites where this is disruptive we can schedule out-of-hours visits.

What's a "false alarm" and how do you reduce them?

A false alarm is the system triggering when there’s no fire — caused by dust, steam, cooking fumes, faulty detectors or detectors in the wrong location. Frequent false alarms undermine the system (people start to ignore them) and can cost money via fire brigade callout charges. Servicing helps catch the causes — dirty detectors, ageing devices, or design issues — and we’ll recommend changes if a particular zone keeps misfiring.

What if something goes wrong between service visits?

Call the 24-hour line. Contract clients get priority emergency response — we’ll have an engineer on the way as quickly as we can. Common between-visit issues include false alarms, fault indications on the panel, dead detectors, or sounder failures. In many cases we can talk you through a quick make-safe over the phone, then attend in person.