Nurse & Warden Call Systems for care & sheltered housing

Essential alert systems for healthcare facilities, retirement homes and sheltered housing — so staff can respond quickly when residents need help, day or night.

System components

How a typical nurse call system fits together

From bedside pull cords and bathroom emergency cords to wireless pendants and central staff stations — every layer designed around the residents you care for.

What we do

Essential alert systems for care facilities & retirement homes

Nurse Call Systems and Warden Call Systems are essential tools for any healthcare facility or retirement home that aims to provide a high level of care and support for their residents. These systems enable staff to respond quickly and efficiently to calls for assistance — ensuring residents’ safety and wellbeing at all times.

Both systems provide a range of benefits for healthcare facilities and retirement homes — improving quality of care, giving family members peace of mind that their loved ones are receiving the highest level of support, and giving staff a structured way to prioritise and respond.

Warden Call Systems

Warden Call Systems are designed to provide a level of support to elderly residents in sheltered or supported housing who may need additional assistance. These systems alert on-site or on-call wardens when a resident requires help — providing peace of mind for family members and ensuring the safety and wellbeing of residents at all times.

Typical features include pull cords in each flat, wall-mounted call points and wearable pendants — all linked to a central monitoring unit that can summon help locally or escalate to an off-site response team.

Nurse Call Systems

Nurse Call Systems can be designed to incorporate a range of features to meet the specific needs of your facility. These systems can include:

Calls are routed to a central staff station and, where needed, directly to mobile devices carried by staff on the floor — so help is always close by.

Tailored to your facility

Whether you’re running a small sheltered housing scheme, a multi-storey care home, or a large healthcare facility, BLEC Group has the experience to design and install a call system that meets the specific needs of your residents — and provides a tailored solution that meets your budget.

Why BLEC for nurse & warden call

Designed for the people in your care, not a generic install

Six things that come as standard on every BLEC nurse and warden call install — built around how care actually happens.

Free site survey

An engineer walks the building with you — every bedroom, bathroom, communal area — and quotes a system tailored to your residents.

24/7 alert handling

Calls are always routed, always logged, always answered. No silent failures and no missed alerts at quiet hours.

Pull cords & emergency cords

Red bathroom cords reaching the floor, bedside cords within easy reach, wall call points at every common touchpoint.

Bed sensors & fall detection

Where appropriate, we add bed-leaving sensors and fall detectors that automatically raise an alert — no button push needed.

Mobile alerts on the floor

Staff carrying mobile devices receive alerts wherever they are — room number, time, duration all shown at a glance.

Family peace of mind

A working call system is the most visible reassurance you can give families — every BLEC install is delivered with that in mind.

Related security & safety services

Access control sits inside a wider security and life-safety system — we cover the whole picture.

CCTV

HD and IP camera systems — pair with access control to tie every door event to a recorded video clip.

Access Control

Secure external doors and restricted areas — paired with nurse call so residents can move freely while the building stays controlled.

Fire Alarm Installation

BS 5839 fire alarm systems — interlocked with your access control so all doors fail safe on alarm activation.

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Common Questions

Call system questions answered.

The questions we get asked most often when care home managers or housing operators are scoping a new nurse or warden call system. If yours isn’t here, just call or drop us a line.

Still have questions?

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What's the difference between a Nurse Call and a Warden Call system?

Nurse Call systems are designed for healthcare facilities and care homes where staff are on-site 24/7 — calls route to a central staff station and to mobile devices on the floor. Warden Call systems serve sheltered or supported housing where wardens may be part-time or on-call, with the option to escalate calls to a remote monitoring centre when the warden is off-site.

Can you upgrade or replace an existing system without rewiring everything?

Usually yes. We can often reuse existing cabling and replace the call points, pendants and central unit — keeping disruption to residents to a minimum. Where systems are too old or the cabling is failing, we’ll explain the trade-offs and recommend the right approach at survey stage.

Can the system include fall detection or bed-leaving sensors?

Yes — both can be added where appropriate. Bed sensors alert staff if a high-risk resident leaves their bed unexpectedly (useful for residents with dementia or fall risk). Fall detection uses wearable pendants or in-room sensors to automatically raise an alert when an incident is detected — no button push needed.

Will residents need to wear pendants all the time?

No — pendants are one option among several. Most installs include wall-mounted call points in every room and en-suite, plus emergency pull cords reaching the floor in bathrooms. Pendants are an extra layer for residents who’d benefit from being able to call for help anywhere on the premises, including outside their flat.

How does the system work alongside the fire alarm?

Nurse call and fire alarm are kept as independent systems — that’s a regulatory requirement — but we’ll wire them so they don’t interfere with each other. When the fire alarm activates, the nurse call display can show an “evacuating” status so staff aren’t confused by which alert is which.

What happens during a power cut?

Every system we install includes a battery backup sized to keep call points, the central station and mobile alerts working through a typical power outage. The system fails safely so any active call already raised continues to be visible to staff, and new calls can still be raised, until mains power returns.